Podcast Creator & Show Host, Let's Talk Loyalty
With over twenty-five years blue-chip marketing experience, Paula is now an award-winning podcaster, hosting interviews and articles for her show “Let’s Talk Loyalty”, the world’s first podcast for loyalty marketing professionals.
As an expert loyalty practitioner, her clients have included Telefonica O2 Priority, Electric Ireland and Allied Irish Bank as well as Avios – the global points currency for some of the world’s top airlines.
She is a former judge for the “Loyalty Magazine Awards”, a founding member of the Customer Strategy Network of loyalty practitioners, and the author of the book “Driving Loyalty in Convenience Retail”.
She holds a Masters in Business from Ireland’s top University and is a “Certified Loyalty Marketing Professional”.